Frequently Asked Question

How long does it take for my deposit to be added to my account?

Your account will automatically receive your deposit as soon as your funds have gone through the Blockchain confirmation process which can vary between cryptocurrencies.

How can I change my e-mail address or password?

Log into your account and click on ‘Edit Account’. You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?

It is your responsibility but you can click on 'Forgot Password' on the Login Page

Does a daily profit get paid directly to my current account?

No, profits are gathered on your account and you can withdraw them anytime.

How do you calculate the interest on my account?

Interest on your account is acquired daily, monthly or yearly and credited to your available balance according to the terms of your plan.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your balance simply login to your account, click on ‘Buy Plan’, select your plan and then input how much you want to spend from your account balance then click ‘Spend’.

Can I make additional deposits to my account once it has been opened?

Yes, you can but all transactions are handled separately and create new plans each time.

After I make a withdrawal request, when will the funds be available in my crypto wallet?

Funds are usually available within 24 hours with Bitcoin, Eth & Litecoin.

How much commission will I receive for referring a new investor to Mint Money?

You will receive 5% for everyone on level 1 that you directly introduce & 1% commission on level 2.

Where can I locate my referral link?

Log into your account and you can find it under ‘Referral Links’

How can I check my account balances?

You can login and access your account information 24 hours a day, 7 days a week. Account balance can be viewed on the dashboard.

How can I become a member and make a deposit?

To make a deposit you must first become a member of Once you have registered you can make your first deposit under the ‘Buy Plan’ tab in your back-office.

How can I use 2FA Authenticator?

Watch this video as many times as possible Click Here